Your Order

Track Your Order

Enter your order number and email address below to get real-time updates on your shipment.

Your Order Journey

From Our Atelier to Your Door

Order Confirmed

Your order has been received and payment verified. You'll receive a confirmation email shortly.

Preparing

Our team is carefully preparing your order. Each piece is individually inspected before packaging.

Dispatched

Your order is on its way. You'll receive a tracking number via email to follow your shipment.

Delivered

Your LUXE piece has arrived. We hope you love it. Please inspect on arrival and contact us with any concerns.

Standard Shipping

3–5 business days within the US
7–14 business days internationally

Free on orders over $500

Express Shipping

1–2 business days within the US
3–5 business days internationally

Available at checkout

White Glove Delivery

Scheduled appointment delivery
with personal unboxing experience

Available in select cities

Need Help?

Can't Track Your Order?

If you’re having trouble tracking your order, contact our client services team and we’ll look into it right away.